Privacy Policy, Terms & Conditions & Refund Policy

Effective Date: March 2026

Welcome to Big Book Store (“we”, “our”, “us”). By using our website (https://bigbookstore.shop), services, or contacting us, you agree to the policies outlined below.

1. Privacy Policy

At Big Book Store, we respect your privacy and are committed to protecting your personal information.

1.1 Information We Collect

a. Personal Information

Full name
Email address
Phone number
Company / business name (if applicable)

b. Technical Information

IP address
Browser type
Device information
Website usage data (cookies, analytics)

c. Service Information

Project requirements
Communication details
Payment and billing details

1.2 How We Use Your Information

We use your data to:

Provide and manage our services
Communicate regarding inquiries and orders
Improve website performance and user experience
Process payments and transactions
Send updates, offers, or important notices
Ensure security and prevent fraud

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze traffic and performance
Improve services

You can disable cookies through your browser settings.

1.4 Sharing of Information

We do not sell or rent your personal data.

We may share information only:

With trusted service providers (hosting, analytics, payment tools)
To comply with legal requirements
To prevent fraud or security threats

1.5 Data Security

We use appropriate security measures to protect your data from:

Unauthorized access
Data breaches
Misuse or disclosure

However, no system is completely secure.

1.6 Data Retention

We retain your data only as long as necessary to:

Deliver services
Meet legal obligations
Resolve disputes

1.7 Your Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Withdraw consent

Contact: contact@bigbookstore.shop

1.8 Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices.

1.9 Policy Updates

We may update this Privacy Policy at any time. Changes will be posted with a revised date.

2. Terms & Conditions

By using our services, you agree to:

All products and services are subject to availability
Pricing and product details may change without prior notice
Customers must provide accurate information during checkout
Orders may be delayed due to circumstances beyond our control

Limitations of Liability

Big Book Store is not responsible for:

Delays caused by shipping providers
Incorrect information provided by customers
Third-party payment gateway failures
Temporary website downtime or technical issues

We reserve the right to modify these terms at any time.

3. Refund Policy

Payments are generally non-refundable once an order has been processed
Refund eligibility depends on the nature of the product and order status
Cancellation requests must be submitted before order processing
Approved refunds are processed within 7–15 business days
Shipping charges and processing fees are non-refundable unless required by law

4. Disclaimer

All information, products, and services are provided on a best-effort basis.

We do not guarantee:

Continuous website availability
Error-free product descriptions
Uninterrupted third-party services

5. Contact Information

Big Book Store
Website: https://bigbookstore.shop
Email: contact@bigbookstore.shop